If you couldn't find a backup of the unsaved Word file, use a Data Recovery to get it back. Find and click the backup file and then open it. In the Files of type list (All Word documents), click 'All Files'. Then navigate to the folder where you last saved the Word file.

For Word 2007: Click 'Microsoft Office Button > Open'.

For Word 2013: 'File > Open > Computer > Browse'.

For Word 2016: Click 'File > Open > Browse'.

Here is how to access the backup copy in different versions of Word. If Microsoft Word is not responding and you have to close Microsoft Word without saving the Word document, you can try to recover the unsaved Word document (opens new window) in the following 2 ways.īy default, Microsoft Word turns on 'Always create backup copy' option so that it will create a backup copy of the working Word file automatically. Save Document When Microsoft Word Not Responding Step 2 Under Manage: Com-in Add, click Go to open all add-ins.Ĥ. Step 1 In Microsoft Word, click File > Word Options > Add-ins. When your Microsoft Word is not responding, Add-ins for Word may be the culprit. Now all contents on the network drive can be accessed via Windows Explorer. Step 3 Click the letter of the drive that the Word files are saved to and click OK to disconnect the drive. Step 2 Right-click on it and select Disconnect Network Drive. You may disconnect the network drive from your computer to fix the unresponsive Microsoft Word. If you are using a network drive to save the Word files, Microsoft Word doesn't respond if the network drive is not existing or offline. Then try to open or save the Word document and see if Word is responding now.

If your Microsoft Office is MSI-based installed, you'll see the 'Change your installation' window, click Repair > Continue.įollow the on-screen instructions to finish the repair. If your Microsoft Office is installed by click-to-run, you will see the window 'How would you like to repair your Office Programs'. Right-click on Microsoft Word and select Change. On Windows 8, 7, click the Start button and select Control Panel.

Select Microsoft Word from the Apps list and select Modify. On Windows 10, right-click the Start button and click Apps and Features. If MS Word is not responding on your Windows 10/8/7 PC when you try to save or open a document, you can start to fix the problem by repairing the Microsoft Word application. Microsoft Word Not Responding When Opening or Saving a Document(Windows) If you can't save or open a Word file because Microsoft Word is not responding on Windows or Mac, here are how to fix it and save the document. The error also happens when you try to open a Word document. One of the most depressing moment is when you click on the Save button to save a Word document you are working on, an error pops up and says: Microsoft Word is not responding.

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